What's New in CredEntry

October 2026 | Platform Updates & New Capabilities

We're pleased to introduce CredEntry Release 164, bringing new functionality and improvements to reporting, compliance management, document handling and platform performance.

This release focuses on reducing manual administration, improving visibility and making everyday tasks easier for organisations and their teams.

1. New Features

Automated Scheduled Reports

You can now schedule reports to run automatically and have them delivered directly to your inbox.

What's new:

  • Schedule reports daily, weekly or monthly.

  • Receive completed reports as email attachments.

  • Access larger reports through a secure download link.

  • Manage reporting schedules without having to generate reports manually each time.

This makes it easier to monitor workforce compliance and stay informed with less manual effort.

Improved Email Delivery Notifications

Managers now have better visibility when workers are unable to receive important CredEntry emails.

What's new:

  • A warning appears in the portal when a worker's email address is no longer working.

  • Managers receive a weekly summary of affected workers.

  • Email delivery issues can be identified and addressed before further important communications are missed.

These improvements help organisations maintain communication with their workforce, particularly for invitations and credential expiry reminders.

2. Additional CredEntry Capabilities

As we continue to expand the platform, we're introducing functionality that can support organisations with more specialised requirements.

Equipment Management

CredEntry now supports dedicated equipment management, allowing organisations to manage equipment compliance alongside workforce credentials.

Key capabilities:

  • Register and manage plant, vehicles, tools and other equipment.

  • Maintain dedicated equipment records.

  • Track certificates and expiry dates.

  • Receive reminders when equipment documentation is approaching expiry.

  • Access equipment credential reports, including expired items.

Currently enabled for selected organisations. Contact our team to discuss whether this capability would suit your requirements.

Enhanced Document Upload Experience

We've introduced drag-and-drop functionality for selected credential upload forms, providing a quicker and more convenient way to submit documents.

This improvement reduces the need to browse for files manually and helps simplify the upload process.

Currently supported on selected forms. Contact our team to enquire about availability for your organisation.

Enhanced Integration Capabilities

We've improved our integration functionality to help organisations work more efficiently with data across connected systems.

Improvements include:

  • More efficient retrieval of credential updates through the API.

  • The ability for supported integrations to request changes made since a specified date.

  • Additional position and location information included with credential updates.

  • Improved processing of records created through integrations.

These enhancements can help reduce unnecessary requests and support more efficient data synchronisation.

Integration functionality is subject to your organisation's configuration and requirements. Contact our team to discuss available options.

3. Platform Improvements & Fixes

Compliance Reporting and Dashboards

We've refined credential status calculations in Intelligence dashboards to improve reporting accuracy.

Credentials undergoing verification are now handled more accurately in compliance calculations, helping organisations gain a clearer understanding of their workforce compliance status.

Worker and Credential Management

Several improvements have been introduced to support more reliable worker and credential administration.

These include:

  • Improved worker searches where previously removed records shared an employee or reference number.

  • More reliable document removal from worker profiles.

  • Improved loading of complex worker profiles associated with multiple organisations or positions.

  • Better handling of incomplete worker names in worker lists.

  • Improved display of longer organisation, position and location names.

Payment and Billing Improvements

We've made improvements to the accuracy and reliability of payment processing and billing information.

Updates include:

  • More accurate payment reporting and transaction allocation.

  • Improved handling of different payment arrangements.

  • Better association of payments with relevant positions, locations and organisations.

  • Improvements to billing calculations and displayed information in supported configurations.

Credential Status and Expiry Processing

We've improved background processing that maintains credential, position and location compliance statuses.

These enhancements support more reliable updates when credentials expire, verification statuses change or exemptions reach their expiry dates.

Performance, Stability and Security

Release 164 also includes a range of general platform improvements, including:

  • Faster processing of selected administrative actions.

  • Improved reliability when generating large reports.

  • Fixes for issues affecting certain worker records and pages.

  • Software maintenance and security updates.

These changes help deliver a more consistent and reliable CredEntry experience.

Want to Know More?

We're continually improving CredEntry to simplify compliance management and support the evolving needs of our clients.

Some features mentioned in these release notes are available only for selected configurations or may require additional activation.

If you're interested in exploring any of these capabilities, or need assistance with an existing feature, please contact the CredEntry Support Team.