Support and Information

A Position is a list of credentials and checks required for a specific job role, which has been set up by an employer or peak organisation on the Credenxia ...

Primary ID Secondary ID Current Australian driver’s licence Medicare Card Current Australian passport Australian Electoral Roll Curren...

The person completing the ID process and statutory declaration must be the actual person attending site.  For other credentials such as trade certificate, ...

The cost covers verification of your worker’s credentials.  It is at the discretion of your employer/contractor or the peak enterprise as to who covers ...

• Suppliers not entering and inviting employees into the system in a timely manner. • Employees don’t have the correct credentials for the position. • Emp...

The worker may have been assigned the incorrect position. If you think that your worker has the wrong position, please contact your peak enterprise and a...

If you require a new position that does not exist in your portal, simply contact your peak organisation and ask them to allocate this to you.  Once the ...

Simply email support@credenxia.com and provide info, including the name of the worker and state the reason.  If you require additional support, our Cr...

Yes, you can simply add a new manager. This means this new manager will have the same access as you, including adding workers, assigning positions, removing...